SunTrust aimed to improve supplier performance and strengthen oversight in a highly regulated banking environment. Its SRM programme delivered clearer governance, stronger accountability, and better long-term value from strategic suppliers.

Alliance Boots needed to strengthen control and consistency across its supplier base while maintaining agility in retail operations. Its SRM programme improved governance, enhanced supplier engagement, and created stronger commercial outcomes.

The City of Melbourne turned to SRM to strengthen relationships with its most critical suppliers, ensuring public services remained reliable and cost-effective. This case study shows how structured governance and closer collaboration improved resilience and created greater value for the community.

Ausgrid, one of Australia’s largest electricity distributors, recognised the need for a more structured approach to managing its strategic suppliers. By embedding SRM, the company strengthened collaboration, reduced risk, and ensured its supply base could support a modern, reliable energy network.

KPMG recognised the need for a more structured approach to managing its global supplier base. By embedding SRM, the firm improved governance, strengthened collaboration, and created consistency across complex supplier relationships in the professional services sector.