Toyota expanded its SRM programme to deepen collaboration with global suppliers, focusing on continuous improvement and long-term value creation. This approach strengthened resilience, boosted innovation, and aligned supply partners more closely with business goals.

Toyota’s 2018 approach to supplier management shows how shifting from transactional oversight to strategic collaboration delivers real business impact. This case study explores how SRM helped strengthen trust, reduce risk, and unlock innovation across one of the world’s most complex supply chains.